Quality Analyst (Japanese)
- Remote, Malaysia
- Remote
- Starts ASAP
Your route
JapaneseRemote, Malaysia
Malaysia
- Work model
- Remote
- Start
- ASAP
- Languages
- Japanese, English
- Pay
- Competitive
- Employer
- Shared with you personally, before your interview
- Reference
- R0C1F4D
A senior or specialist role for someone who already knows this space well.
Good to know
- Work from home.
- Start dates in December and November.
- You'll need Japanese and English.
- Your schedule can include weekends.
- Help to move is included (see Relocation below).
What we're looking for
- Native Japanese and good command of English
- (Locals without JP passport can be accepted if they have N1 spoken/written level of Japanese, but those relocating must have JP passport)
- Previous Quality Analyst or Quality Assurance experience in customer service/contact centre operations
- Experience monitoring and evaluating customer interactions
- Understanding of customer service quality standards and assessment processes
- Ability to identify quality gaps and provide constructive feedback
- Strong analytical skills and attention to detail
- Availability for rotating shifts, including weekends and public holidays
Benefits
Bonus RM1,650 gross per month
Relocation
- Initial one-time relocation allowance: RM1,500
- One-way flight: Reimbursement of up to RM2,500
- Temporary accommodation: Reimbursement of up to RM2,000 for 10 days
- Total first-month reimbursement: Up to RM6,000
- Receipts are required for the reimbursement
Apply for this job
Send your CV below with reference R0C1F4D. A recruiter reads every application personally.