Customer Support Officer (Japanese)

  • Remote, Japan
  • Remote
  • Starts ASAP
Your route
JapaneseRemote, Japan
Japan
Work model
Remote
Start
ASAP
Languages
Japanese, English
Pay
Shown when you apply
Employer
Shared with you personally, before your interview
Reference
R70E163

Use your Japanese every day in a customer service job from home in Japan. You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.

Good to know

  • Work from home.
  • Starts as soon as possible.
  • You'll need Japanese and English.
  • Training at the start.

What you'll do

You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.

What we're looking for

  • Native Japanese and fluent in English (B2+)
  • University or College degree
  • Previous call center experience will be considered as an advantage
  • Strong customer service and communication skills
  • Computer literate with MS Office and CRM systems
  • Based in Japan with ability to move for 3 mo period to Cyprus for the training

How hiring works

  1. Apply here in about 2 minutes. You see the salary and the full package before you send anything.
  2. A recruiter from BC Recruitment messages you on WhatsApp for a short call.
  3. Online interview with the employer, often with a language check.
  4. If it's a yes, you get an offer and a start date. Applying through us is free.

Apply for this job

See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.

Start your application

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