Customer Service Agent (Japanese)
- Remote, Malaysia
- Remote
- Starts ASAP
Your route
JapaneseRemote, Malaysia
Malaysia
- Work model
- Remote
- Start
- ASAP
- Languages
- Japanese, English
- Pay
- Shown when you apply
- Employer
- Shared with you personally, before your interview
- Reference
- RF33C46
Use your Japanese every day in a customer service job from home in Malaysia. You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.
Good to know
- Work from home.
- Start dates in December and November.
- 30 places to fill.
- You'll need Japanese and English.
- Your schedule can include weekends.
- At least 1 year of relevant experience.
- Help to move is included (see Relocation below).
What you'll do
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- Native Japanese and good command of English
- (Locals without JP passport can be accepted if they have N1 spoken/written level of Japanese, but those relocating must have JP passport)
- Minimum 1 year of experience in a customer-facing or partner-facing role
- Willingness to work rotating 24/7 shifts, including weekends and public holidays
- Strong customer service and communication skills
- Ability to work independently in a fast-paced environment
Benefits
Allowance/Bonus RM1,650 gross per month
Relocation
- Initial one-time relocation allowance: RM1,500
- One-way flight: Reimbursement of up to RM2,500
- Temporary accommodation: Reimbursement of up to RM2,000 for 10 days
- Total first-month reimbursement: Up to RM6,000
- Receipts are required for the reimbursement
How hiring works
- Apply here in about 2 minutes. You see the salary and the full package before you send anything.
- A recruiter from BC Recruitment messages you on WhatsApp for a short call.
- Online interview with the employer, often with a language check.
- If it's a yes, you get an offer and a start date. Applying through us is free.
Apply for this job
See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.
Start your application