Customer Service Agent (Japanese)

  • Remote, Philippines
  • Remote
  • Starts ASAP
Your route
JapaneseRemote, Philippines
Philippines
Work model
Remote
Start
ASAP
Languages
Japanese, English
Pay
Shown when you apply
Employer
Shared with you personally, before your interview
Reference
R43BF2A

Use your Japanese every day in a customer service job from home in Philippines. You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.

Good to know

  • Work from home.
  • Start dates in December and November.
  • 30 places to fill.
  • You'll need Japanese and English.
  • Your schedule can include weekends.
  • At least 1 year of relevant experience.

What you'll do

You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.

What we're looking for

  • Native Japanese and English B1
  • Minimum 1 year of experience in a customer-facing or partner-facing role
  • Willingness to work rotating 24/7 shifts, including weekends and public holidays
  • Strong customer service and communication skills
  • Ability to work independently in a fast-paced environment

How hiring works

  1. Apply here in about 2 minutes. You see the salary and the full package before you send anything.
  2. A recruiter from BC Recruitment messages you on WhatsApp for a short call.
  3. Online interview with the employer, often with a language check.
  4. If it's a yes, you get an offer and a start date. Applying through us is free.

Apply for this job

See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.

Start your application

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