Customer Support·German speakers
Customer Care Consultant (German)
Bucharest, Romania · Remote (after training/probation) · Starts ASAP
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.
What you'll do
Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- German C1/C2
- English C1
- Preferably located in Bucharest and with legal right to work in Romania
- Customer service experience preferred
- Strong communication and problem-solving skills
- Comfortable working with multiple systems
- Available for four weeks of on-site training
- Available to start training on 21 September (Training: 4 weeks, starting 21 September)
- Willing to work rotational shifts Monday–Saturday, 09:00–19:00
Benefits
- Performance Bonuses:
- After 3 months
- After 12 months
- After 24 months: up
- Transportation Allowance
- Meal Tickets
- Signing Bonus (paid in 6 installments)
Relocation
Relocation support + transportation coverage (plane tickets, bus, train)
Apply for this role
Send your CV below, or message us on WhatsApp with reference RO-DE-877E. A recruiter replies personally, usually within a day.