Customer Advisor (German)

What you'll do

Full training on the product and internal systems is provided before you start taking live contacts.

What we're looking for

• Native/fluent German, with good command in English
• Proven customer service or contact center experience handling calls, chats, and emails
• Strong active listening, written communication, and customer-focused mindset
• Comfortable working across multiple tools in a fast-paced, KPI-driven environment

Benefits

• Performance bonus of up to 10%
• Project bonus
• Anniversary bonus for German-speaking employees
• International and dynamic work environment
• Voucher on Up Hellas / Sign-in bonus
• Private life & health insurance including dental and eye care
• Health insurance effective after 3 months for local hires and from Day 1 for relocated candidates
• Free access to the corporate gym
• Fixed working hours option for mothers with children up to 2 years old
• Daily net Mastercard allowance during the first 12 months.

Relocation

• Reimbursement of flight ticket and transportation from airport
• 4 weeks paid Airbnb accommodation
• Assistance with finding permanent accommodation
• Relocation Cash bonus in Meal Voucher Visa Card after the completion of 1 month
• Administrative support.