Customer Support·German speakers
Customer Advisor (German)
Athens, Greece · Hybrid · Starts ASAP
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.
What you'll do
Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- Native/fluent German, with good command in English
- Proven customer support or client-facing experience with strong call handling skills
- Excellent communication, active listening, and customer-focused mindset
- Comfortable using multiple systems with strong multitasking and time management skills.
Benefits
- Project bonus
- Welcome bonus for the first 12 months
- Anniversary bonus
- Performance bonus - up to 10%
- Private life & health insurance effective from day 1 of employment (including eyecare and dental care)
- Free use of the corporate gym
- Daily cash bonus at Mastercard.
Relocation
- Reimbursement of flight ticket and transportation from airport
- 4 weeks paid Airbnb accommodation
- Assistance with finding permanent accommodation
- Administrative support
- Welcome bonus for 12 months + Project bonus/month.
Apply for this role
Send your CV below, or message us on WhatsApp with reference GR-DE-1A50. A recruiter replies personally, usually within a day.