Specialist·Danish speakers
Team Leader (Danish)
Barcelona, Spain · On-site · Starts ASAP
You'll oversee a team handling day-to-day customer operations — coaching agents, monitoring performance against targets, and stepping in on escalations or process issues.
What we're looking for
- Native or near-native level of Danish
- Previous experience managing customer service teams
- Fluent Chinese and English, spoken and written
- Experience with customer service processes and best practices
- Ability to analyse KPIs and performance data
- Salesforce or CRM experience
- Strong communication and feedback skills
Benefits
Bonus
Relocation
Relocation payment reimbursed after month 1
Apply for this role
Send your CV below, or message us on WhatsApp with reference ES-DA-88AC. A recruiter replies personally, usually within a day.