BC recruitment
Customer Support·Polish speakers

Operations Customer Expert (Polish)

Lisbon, Portugal · On-site · Starts ASAP

You'll oversee a team handling day-to-day customer operations — coaching agents, monitoring performance against targets, and stepping in on escalations or process issues.

What we're looking for

  • Native or near-native level of Polish
  • English B2+
  • Strong customer service and complaint-handling skills
  • Genuine interest in pets and animal wellbeing
  • Able to work on-site in Lisbon
  • Available Monday–Friday, 08:00–17:00
  • Available for the full 5-day training

Benefits

  • Health insurance from the first day of employment
  • Documentation support (for those with EU work rights)
  • Meal allowance
  • Christmas and holiday allowances paid monthly
  • Productivity bonus with target achievement

Relocation

If more than 100 km: airport pick up + room + travel costs cover after 9th month, yearly flight home

Apply for this role

Send your CV below, or message us on WhatsApp with reference PT-PL-0F20. A recruiter replies personally, usually within a day.

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