Customer Support Representative (Polish)

What you'll do

Full training on the product and internal systems is provided before you start taking live contacts.

What we're looking for

• Native/Fluent Polish and good English (B2+)
• Comfortable handling inbound and outbound calls
• Ability to investigate and resolve customer/order-related issues
• Comfortable working in fast-paced BPO environment with rotational shifts
• Computer literate with ability to learn systems quickly

Benefits

• Complexity bonus
• Health insurance
• Meal allowance
• We are offering Welcome Bonus only till end of October. This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment.

Relocation

Relocation coming from abroad: room in shared apartment for max 12 months - rent, utilities and bills included. Deducted directly from your payslip. Relocation within Portugal: no accommodation. From 1st of December 2025 onwards, flight ticket reimbursement will no longer be provided.