BC recruitment
Customer Support·Polish speakers

Customer Support Representative (Polish)

Lisbon, Portugal · On-site · Starts ASAP

You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.

What you'll do

Full training on the product and internal systems is provided before you start taking live contacts.

What we're looking for

  • Fluent Polish + strong English able to handle customer interactions clearly and professionally across phone, chat, and email.
  • Experience in customer support or operations, capable of troubleshooting issues, following processes, and delivering high-quality service in a fast-paced environment.
  • Ability to work in shifts 7AM-7PM M-F.

Benefits

  • Health insurance from the first day of employment
  • Documentation support (for those with EU work rights)
  • Meal allowance
  • Christmas and holiday allowances paid monthly
  • Productivity bonus with target achievement

Relocation

If more than 100 km: airport pick up + room + travel costs cover after 9th month, yearly flight home

Apply for this role

Send your CV below, or message us on WhatsApp with reference PT-PL-84AA. A recruiter replies personally, usually within a day.

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