BC recruitment
Customer Support·Polish speakers

Customer Support Representative (Polish)

Lisbon, Portugal · On-site · Starts ASAP

You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.

What you'll do

Full training on the product and internal systems is provided before you start taking live contacts.

What we're looking for

  • Native / fluent Polish and strong English (B2 level) are required
  • Customer service mindset: Passion for helping customers, strong problem-solving skills, and the ability to explain product/service information clearly.
  • Flexibility and reliability: Able to work a full-time 40 hour week, on a rotating Monday–Sunday shift pattern, and adapt to a dynamic multilingual environment.

Benefits

  • Health insurance from the first day of employment
  • Documentation support (for those with EU work rights)
  • Meal allowance
  • Christmas and holiday allowances paid monthly
  • Productivity bonus with target achievement

Relocation

If more than 100 km: airport pick up + room + travel costs cover after 9th month, yearly flight home

Apply for this role

Send your CV below, or message us on WhatsApp with reference PT-PL-47B2. A recruiter replies personally, usually within a day.

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