Customer Service Representative (Dutch)
- Athens (possibility of WFH after training period), Greece
- On-site
- Starts ASAP
- Work model
- On-site
- Start
- ASAP
- Languages
- Dutch, English
- Pay
- Shown when you apply
- Employer
- Shared with you personally, before your interview
- Reference
- R83DB10
Use your Dutch every day in a customer service job in Athens (possibility of WFH after traiining period). You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. This one's in e-commerce/retail, helping customers with orders, returns and product questions.
Good to know
- Office-based in Athens (possibility of WFH after traiining period).
- Next start: November.
- You'll need Dutch and English.
- Your schedule can include weekends.
- Training at the start.
- Help to move is included (see Relocation below).
- You need to be able to work in the EU already (EU passport or permit). We can't arrange visas.
What you'll do
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- Native or fluent Dutch (C1/C2) and good English (B2+)
- Customer-facing experience (customer service, hospitality, retail, or similar)
- Excellent communication skills and positive, service-oriented attitude
- Good computer literacy and ability to learn CRM tools quickly
- Willingness to work in shifts (including weekends if required).
Benefits
- Meal allowance
- Performance bonus (4-11% after training period)
- Extra payment and Sunday & public holidays work as well shifts extending after 10 PM!
Relocation
Relocation package after completion of the training + 3 weeks hotel accommodation + assistance with the legal paperwork to work in Greece.
How hiring works
- Apply here in about 2 minutes. You see the salary and the full package before you send anything.
- A recruiter from BC Recruitment messages you on WhatsApp for a short call.
- Online interview with the employer, often with a language check.
- If it's a yes, you get an offer and a start date. Applying through us is free.
Apply for this job
See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.
Start your application