Customer Advisor (Dutch)
- Athens, Greece
- Hybrid
- Starts ASAP
Your route
DutchAthens, Greece
Greece
- Work model
- Hybrid
- Start
- ASAP
- Languages
- Dutch, English
- Pay
- Shown when you apply
- Employer
- Shared with you personally, before your interview
- Reference
- R171C7D
Use your Dutch every day in a customer service job in Athens (Hybrid). You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. This one's in the fintech/payments space, helping customers with accounts, payments or transactions.
Good to know
- Hybrid: part in the office in Athens (Hybrid), part from home.
- Next start: December.
- You'll need Dutch and English.
- Help to move is included (see Relocation below).
- You need to be able to work in the EU already (EU passport or permit). We can't arrange visas.
What you'll do
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- Native/fluent Dutch, with good command in English
- Strong analytical and numerical skills for handling payments and financial queries
- Confident multitasking across multiple systems with solid PC/MS Office skills
Benefits
- up to 10% performance bonus
- Private life & health insurance effective from day 1 of employment (including eyecare and dental care)
- Free use of the corporate gym
- Daily cash bonus
- Signing bonus in meal voucher card, for the first year of employment.
Relocation
- Reimbursement of flight ticket and transportation from airport
- 4 weeks paid accommodation
- Assistance with finding permanent accommodation
- Relocation Cash bonus in Meal Voucher Visa Card after the completion of 1 month
- Administrative support.
- In addition, for non-EU candidates only – reviewed on case-by-case basis & based on their experience & role fit
- Assistance with visa, work permit issuance and social and tax registrations
- Reimbursement for fees and visa costs.
How hiring works
- Apply here in about 2 minutes. You see the salary and the full package before you send anything.
- A recruiter from BC Recruitment messages you on WhatsApp for a short call.
- Online interview with the employer, often with a language check.
- If it's a yes, you get an offer and a start date. Applying through us is free.
Apply for this job
See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.
Start your application