Customer Service Representative (Dutch)
- Athens, Greece
- On-site
- Starts ASAP
Your route
DutchAthens, Greece
Greece
- Work model
- On-site
- Start
- ASAP
- Languages
- Dutch, English
- Pay
- Shown when you apply
- Employer
- Shared with you personally, before your interview
- Reference
- R194E87
Use your Dutch every day in a customer service job in Athens. You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.
Good to know
- Office-based in Athens.
- Next start: November.
- You'll need Dutch and English.
- Training at the start.
- Help to move is included (see Relocation below).
- You need to be able to work in the EU already (EU passport or permit). We can't arrange visas.
What you'll do
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- Dutch C1 and English C1, with C1 in both written and spoken proficiency required to pass the employer's online assessments
- EU citizen (work permit holders and visa sponsorship not accepted)
- Based in Athens, or relocating with a Greek AFM and AMKA already in place
- Completed secondary education
- Good computer literacy
- Finance training is preferred but not mandatory
Benefits
- Language bonus
- Performance bonus of up to 10% of gross salary after 3 months, based on KPIs
- Easter and Summer bonuses, each equal to half a monthly salary, and a Christmas bonus equal to a full monthly salary (subject to hiring date under Greek law)
- Meal allowance (UpHellas card)
- Health insurance through Generali from the hire date
- 1.67 business days of annual leave per month in the first year, plus Greek public holidays
- Access to a learning platform
- Assistance with issuing hiring documents
Relocation
Travel and airport pick-up, and 4 weeks of accommodation provided
How hiring works
- Apply here in about 2 minutes. You see the salary and the full package before you send anything.
- A recruiter from BC Recruitment messages you on WhatsApp for a short call.
- Online interview with the employer, often with a language check.
- If it's a yes, you get an offer and a start date. Applying through us is free.
Apply for this job
See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.
Start your application