Customer Service Advisor (German)
- Varna, Bulgaria
- Hybrid (after training/probation)
- Starts ASAP
Your route
GermanVarna, Bulgaria
Bulgaria
- Work model
- Hybrid (after training/probation)
- Start
- ASAP
- Languages
- German, English
- Pay
- Shown when you apply
- Employer
- Shared with you personally, before your interview
- Reference
- R00D70B
Use your German every day in a customer service job in Varna. You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.
Good to know
- In the office in Varna during training, then hybrid (part office, part home).
- Next start: November.
- 2 places to fill.
- You'll need German and English.
- Monday to Friday schedule.
- Training at the start.
- Help to move is included (see Relocation below).
- You need to be able to work in the EU already (EU passport or permit). We can't arrange visas.
What you'll do
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- German C1
- English B1
- High school diploma
- Right to work in Bulgaria (EU work eligibility)
- Strong customer service and communication skills
- Comfortable handling technical and billing enquiries
- Willing to complete 4 weeks remote training + 1 week office nesting
- Available to start 14 September
- Willing to support sales and cross-sell opportunities
- Able to work Monday–Friday within 09:00–19:00 rotational hours
Benefits
- Performance Bonus: Up to 10% of gross salary after 3 months
- Sales Bonus, no monthly limit
- Signing Bonus, paid in 6 installments (first installment at the end of training)
- Meal Allowance - based on the number of days worked in the month
- Health Insurance through Generali
- Multisport and/or Coolfit cards
Relocation
- Accommodation allowance × 3 months + travel support
- Note: Candidates must book their own flights and secure their own accommodation independently, as
How hiring works
- Apply here in about 2 minutes. You see the salary and the full package before you send anything.
- A recruiter from BC Recruitment messages you on WhatsApp for a short call.
- Online interview with the employer, often with a language check.
- If it's a yes, you get an offer and a start date. Applying through us is free.
Apply for this job
See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.
Start your application