Customer Advisor (German)
- Athens, Greece
- Hybrid
- Starts ASAP
Your route
GermanAthens, Greece
Greece
- Work model
- Hybrid
- Start
- ASAP
- Languages
- German, English
- Pay
- Shown when you apply
- Employer
- Shared with you personally, before your interview
- Reference
- RDD53F3
Use your German every day in a customer service job in Athens. You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.
Good to know
- Hybrid: part in the office in Athens, part from home.
- Next start: December.
- 2 places to fill.
- You'll need German and English.
- Training at the start.
- Only for people who already live in Greece.
- You need to be able to work in the EU already (EU passport or permit). We can't arrange visas.
What you'll do
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- Native / near-native German
- Excellent English
- Strong telephone customer service skills
- Excellent communication and active listening
- Good MS Office skills
- Customer-oriented and adaptable
- Ability to multitask and manage priorities
- Knowledge of electronic devices / household appliances
- Willingness to work on-site during training
Benefits
- Anniversary bonus
- Private life & health insurance effective from day 1 of employment (including eyecare and dental care)
- Free use of the corporate gym
- Fixed working hours of your selection, for all mothers with children of up to 2 years of age
- Daily cash bonus, as defined below
- Office & Hybrid, First year of employment (0-12 months)
- Office & Hybrid, after 12 months
- Signing bonus in meal voucher card, for the first year of employment
Relocation
This role is only open to candidates already based locally — relocation isn't offered.
How hiring works
- Apply here in about 2 minutes. You see the salary and the full package before you send anything.
- A recruiter from BC Recruitment messages you on WhatsApp for a short call.
- Online interview with the employer, often with a language check.
- If it's a yes, you get an offer and a start date. Applying through us is free.
Apply for this job
See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.
Start your application