Customer Care Consultant (German)
- Bucharest, Romania
- Remote (after training/probation)
- Starts ASAP
Your route
GermanBucharest, Romania
Romania
- Work model
- Remote (after training/probation)
- Start
- ASAP
- Languages
- German, English
- Pay
- Shown when you apply
- Employer
- Shared with you personally, before your interview
- Reference
- R546CE0
Use your German every day in a customer service job from home in Romania. You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.
Good to know
- In the office during training, then from home.
- Next start: November.
- 2 places to fill.
- You'll need German and English.
- Shift work on a rota.
- Training at the start.
- Help to move is included (see Relocation below).
- You need to be able to work in the EU already (EU passport or permit). We can't arrange visas.
What you'll do
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- German C1/C2
- English C1
- Preferably located in Bucharest and with legal right to work in Romania
- Customer service experience preferred
- Strong communication and problem-solving skills
- Comfortable working with multiple systems
- Available for four weeks of on-site training
- Available to start training on 21 September (Training: 4 weeks, starting 21 September)
- Willing to work rotational shifts Monday–Saturday, 09:00–19:00
Benefits
- Performance Bonuses
- After 3 months
- After 12 months
- After 24 months: up
- Transportation Allowance
- Meal Tickets
- Signing Bonus (paid in 6 installments)
Relocation
Relocation support + transportation coverage (plane tickets, bus, train)
How hiring works
- Apply here in about 2 minutes. You see the salary and the full package before you send anything.
- A recruiter from BC Recruitment messages you on WhatsApp for a short call.
- Online interview with the employer, often with a language check.
- If it's a yes, you get an offer and a start date. Applying through us is free.
Apply for this job
See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.
Start your application