Customer Advisor (German)
- Athens, Greece
- Hybrid
- Starts ASAP
Your route
GermanAthens, Greece
Greece
- Work model
- Hybrid
- Start
- ASAP
- Languages
- German, English
- Pay
- Shown when you apply
- Employer
- Shared with you personally, before your interview
- Reference
- R6D2CA7
Use your German every day in a customer service job in Athens. You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.
Good to know
- Hybrid: part in the office in Athens, part from home.
- Next start: November.
- 4 places to fill.
- You'll need German and English.
- Help to move is included (see Relocation below).
- You need to be able to work in the EU already (EU passport or permit). We can't arrange visas.
What you'll do
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- Native/fluent German, with good command in English
- Proven customer service or contact center experience handling calls, chats, and emails
- Strong active listening, written communication, and customer-focused mindset
- Comfortable working across multiple tools in a fast-paced, KPI-driven environment
Benefits
- Performance bonus of up to 10%
- Project bonus
- Anniversary bonus for German-speaking employees
- International and dynamic work environment
- Voucher on Up Hellas / Sign-in bonus
- Private life & health insurance including dental and eye care
- Health insurance effective after 3 months for local hires and from Day 1 for relocated candidates
- Free access to the corporate gym
- Fixed working hours option for mothers with children up to 2 years old
- Daily net allowance during the first 12 months.
Relocation
- Reimbursement of flight ticket and transportation from airport
- 4 weeks paid accommodation
- Assistance with finding permanent accommodation
- Relocation Cash bonus in Meal Voucher Visa Card after the completion of 1 month
- Administrative support.
How hiring works
- Apply here in about 2 minutes. You see the salary and the full package before you send anything.
- A recruiter from BC Recruitment messages you on WhatsApp for a short call.
- Online interview with the employer, often with a language check.
- If it's a yes, you get an offer and a start date. Applying through us is free.
Apply for this job
See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.
Start your application