Customer Support Representative (Spanish)
- Remote, Portugal
- Remote
- Starts ASAP
- Work model
- Remote
- Start
- ASAP
- Languages
- Spanish, English
- Pay
- Shown when you apply
- Employer
- Shared with you personally, before your interview
- Reference
- R528647
Use your Spanish every day in a customer service job from home in Portugal. You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.
Good to know
- Work from home, but you need to live in Portugal.
- Next start: November.
- 4 places to fill.
- You'll need Spanish and English.
- Your schedule can include weekends.
- Only for people who already live in Portugal.
- You need to be able to work in the EU already (EU passport or permit). We can't arrange visas.
What you'll do
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- Fluent Castilian Spanish + English B1 minimum
- Fluency in Basque, Catalan and Valencian, or Galician (alongside Castilian Spanish)
- Strong communication and customer service skills
- Basic technical troubleshooting and digital literacy
- Good problem-solving abilities and customer-focused approach
- Flexibility to work rotational shifts, including weekends
- Must reside in or be willing to relocate to mainland Portugal
- Strong advantage: Previous Customer Support or Technical Support experience
Benefits
- Health insurance from the first day of employment
- Documentation support (for those with EU work rights)
- Meal allowance worked
Relocation
If further than 100 km from the office on the application day: Airport pick up + room + Relocation reimbursement for international candidates (after 9 mo)
How hiring works
- Apply here in about 2 minutes. You see the salary and the full package before you send anything.
- A recruiter from BC Recruitment messages you on WhatsApp for a short call.
- Online interview with the employer, often with a language check.
- If it's a yes, you get an offer and a start date. Applying through us is free.
Apply for this job
See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.
Start your application