BC recruitment
Customer Support·Dutch speakers

Customer Service Representative (Dutch)

Lisbon, Portugal · On-site · Starts ASAP

You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.

What you'll do

Full training on the product and internal systems is provided before you start taking live contacts.

What we're looking for

  • Native/Fluent Danish and good English (B2+)
  • Strong communication and customer service skills
  • Comfortable working in customer support/BPO environment
  • Computer literate with ability to learn systems quickly

Benefits

  • Complexity Bonus paid in 11 months
  • Performance Bonus paid in 12 months
  • We are offering Welcome Bonus. This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment

Relocation

Relocation coming from abroad: room in shared apartment for max 12 months - rent, utilities and bills included. Deducted directly from your payslip. Relocation within Portugal: no accommodation. From 1st of December 2025 onwards, flight ticket reimbursement will no longer be provided.

Apply for this role

Send your CV below, or message us on WhatsApp with reference PT-NL-C90E. A recruiter replies personally, usually within a day.

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