BC recruitment
Customer Support·Dutch speakers

Customer Service Representative (Dutch)

Athens (possibility of WFH after training period), Greece · On-site · Starts ASAP

You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. This one's in e-commerce/retail, helping customers with orders, returns and product questions.

What you'll do

Full training on the product and internal systems is provided before you start taking live contacts.

What we're looking for

  • Native or fluent Dutch (C1/C2) and good English (B2+)
  • Customer-facing experience (customer service, hospitality, retail, or similar)
  • Excellent communication skills and positive, service-oriented attitude
  • Good computer literacy and ability to learn CRM tools quickly
  • Willingness to work in shifts (including weekends if required).

Benefits

  • Meal allowance
  • Performance bonus (4-11% after training period)
  • Extra payment and Sunday & public holidays work as well shifts extending after 10 PM!

Relocation

Relocation package after completion of the training + 3 weeks hotel accommodation + assistance with the legal paperwork to work in Greece.

Apply for this role

Send your CV below, or message us on WhatsApp with reference GR-NL-A928. A recruiter replies personally, usually within a day.

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