Customer Service (French)
- Braga, Portugal
- On-site
- Starts ASAP
Your route
FrenchBraga, Portugal
Portugal
- Work model
- On-site
- Start
- ASAP
- Languages
- French, Englsh
- Pay
- Shown when you apply
- Employer
- Shared with you personally, before your interview
- Reference
- R026A50
Use your French every day in a customer service job in Braga. You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go.
Good to know
- Office-based in Braga.
- Start dates in November and December.
- 22 places to fill.
- Only for people who already live in Portugal.
- You need to be able to work in the EU already (EU passport or permit). We can't arrange visas.
What you'll do
You'll handle inbound customer contacts by phone, chat and/or email — answering questions, resolving issues, and updating account or case records as you go. Full training on the product and internal systems is provided before you start taking live contacts.
What we're looking for
- Native or fluent in French (C2) with strong written and verbal skills.
- Strong customer service and communication skills
- Confident telephone and email communication
- Ability to advise and train customers on software
- Strong problem-solving skills
- Customer-focused approach
- Ability to work cross-functionally with Sales, Marketing and Product.
- Candidates who live within 50 km of the office are required to collect their equipment in person.Equipment is only shipped to candidates who live more than 50 km away. Kindly ensure that candidates are informed of this requirement in advance, as it may be a deciding factor for them.
Benefits
- Productivity bonus
- Food allowance
- Health insurance since day 1 upon monthly payment (but the candidates need to already have NIF and NISS, if not, they first need to take care of it, as this data is mandatory to enroll them in health insurance). Free after 6 months of contract
Relocation
Please note that candidates must already be residing in Portugal, as relocation is not offered for this remote position.
How hiring works
- Apply here in about 2 minutes. You see the salary and the full package before you send anything.
- A recruiter from BC Recruitment messages you on WhatsApp for a short call.
- Online interview with the employer, often with a language check.
- If it's a yes, you get an offer and a start date. Applying through us is free.
Apply for this job
See the salary and the full package, answer a few quick questions and add your CV. It takes about 2 minutes, and a recruiter reads every application.
Start your application